PRIVACY POLICY

This Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure, and protection of your information when you use our website located at getrightproperty.com (“platform”) between RPCLAN SERVICES PRIVATE LIMITED, having its registered office address at FLAT NO 3, E 1504, MHYNA MAPLE, Vartur, Bangalore North, Bangalore- 560087, Karnataka (“Company”, "we," "us," or "our") and all users, including property owners, brokers, and customers ("you" or "your") who access our online platform for real estate services. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

The term “Services” refers to any services offered by the Company whether on the platform or otherwise.

Please read this Policy before using the Platform or submitting any personal information to us. This Policy is a part of and incorporated within, and is to be read along with our Terms and Conditions.

1. Information We Collect

We collect various types of information to provide our services, including:

• Personal Information: Name, email address, phone number, and any other information you provide during registration or while using our services.
• Transactions: We collect details of transactions you carry out using the Services, including information you provide to enable us to fulfill your orders, which may include financial information such as your credit card number. As a paying user of the Services, we will receive your payment transaction details (for example, your name, the amount paid, and the date of payment).
• Identity Verification: In some cases (for example, if you request a refund), we may ask you to provide us information such as your billing information (name, transaction ID, last 4 digits of the credit card associated with the account, billing date, etc.), email address, login name, and if needed, information that verifies your identity, in accordance with applicable law.
• Testimonials: We collect and display personal testimonials of satisfied customers and users on the Services in addition to other endorsements. With your consent, we may post your testimonial, along with your name, on the Services. If you wish to update or delete your testimonial, you can contact us at support@getrightproperty.com.
• Property Information: Details about properties listed on our platform, including addresses, descriptions, and images.
• Usage Data: Information about how you interact with our platform, including your IP address, browser type, pages visited, and time spent on our site.
• Additional Data:
  • The date and time (with time zone) of a website visit.
  • Internet Protocol (IP) address. A computer’s IP address establishes its location on the Internet and allows communications with other computers to send it content and other information.
  • Type of Internet traffic associated with a specific IP address;
  • Type of Internet traffic associated with a specific time or event;
  • Type of technology used to access the website (such as the type of internet browser and type of operating system);
  • Host names;
  • Malicious software identification; and
  • Caller Identification logs, which provide a caller's apparent phone number.

2. Use of Information

We use your information for the following purposes:

• To facilitate and manage transactions and communications between property owners, brokers, and customers.
• To improve our platform and services based on user feedback and analytics.
• To send you updates, promotional materials, and other information that may be of interest to you (you can opt out at any time).
• To comply with legal obligations and protect our rights.
• Social networking websites: Where permissible according to applicable law or with your consent, we may use certain limited personal data about you, such as your email address, to hash it and share it with social network websites, such as Facebook, LinkedIn, or Google, to generate leads, drive traffic to our websites, or otherwise promote our products or Services. The social network websites with which we may share your personal data are not controlled or supervised by us. Therefore, any questions regarding how your social network websites service provider processes your personal data should be directed to such provider.
• Google Maps API:
  • Company uses Google Maps API Services. By agreeing to our Privacy Policy, you certify that you have read and agree to Google Maps/Google Earth Additional Terms of Service and Google Privacy Policy. In addition to the normal procedure for deleting stored data, you can revoke access to your data via the Google security settings page.

3. Sharing of Information

We may share your information with third parties under the following circumstances:

• Service Providers: We may engage third-party vendors to assist us in operating our platform and delivering services, such as payment processing and data analytics.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• With our subsidiaries and affiliates.
• With our business partners, who sponsor a promotion, or who jointly offer services with our Services.
• Where we have obtained your consent, including video content and social networking consent.
• With third parties for those parties’ own marketing or other commercial purposes.
• If the Company or the Services is merged with or is sold to another company.

4. Your Rights and Choices

You have certain rights regarding your personal information:

• Access and Update: You can access and update your personal information through your account settings.
• Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions included in those emails.
• Data Deletion: You may request the deletion of your personal information, subject to certain exceptions required by law.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our platform with an updated effective date. Your continued use of the platform after any changes constitutes your acceptance of the new Privacy Policy.

8. Cookies

When you visit our platform, we or our third-party partners may store or retrieve information on your browser, mainly through cookies. We use this information to make the site function as you expect, track analytics, and provide a more personalized web experience. You can choose not to allow certain types of cookies. Click on the tab for each category of cookies to learn more and adjust your preferences.

9. Data Retention

We retain your personal data for as long as reasonably necessary to provide the Services and fulfill the transactions you have requested, complying with our legal obligations or for other legitimate business purposes. After the applicable retention period has elapsed, your personal data will be anonymized or deleted.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

RPCLAN SERVICES PRIVATE LIMITED
FLAT NO 3, E 1504, MHYNA MAPLE,
Vartur, Bangalore North, Bangalore- 560087, Karnataka
Email: support@getrightproperty.com

Last Update: [Date]